Last Updated: 04/09/2025
Welcome to MT Group (“we,” “us,” or “our”). These Terms & Conditions govern your use of our services, including but not limited to our restaurants, grooming lounges, website (https://mtgroupbd.com/), and any affiliated platforms. By accessing or using our services, you agree to comply with and be bound by these terms. If you disagree, please refrain from using our services.
1. Acceptance of Terms
By using MT Group’s services, you confirm that you are at least 18 years old or have legal consent to engage with our platforms. These terms apply to all interactions, including online orders, reservations, salon bookings, and website usage.
2. Services Overview
MT Group operates:
- Restaurants: Food ordering (dine-in, takeaway, delivery).
- Grooming Lounges: Salon and grooming services.
- Website: Information, bookings, promotions, and customer engagement.
We reserve the right to modify, suspend, or discontinue services at any time.
3. User Responsibilities
You agree to:
- Provide accurate, current, and complete information for orders, bookings, or accounts.
- Safeguard account credentials and notify us of unauthorized access.
- Use services lawfully and ethically, adhering to Islamic principles and Bangladeshi laws.
- Avoid disruptive behavior (e.g., harassment, fraud, spam) on our platforms or premises.
4. Payments & Refunds
- Payment Methods: We accept cash, credit/debit cards, and digital wallets. Transactions are processed securely via third-party gateways.
- Pricing: Menu and service prices are subject to change. Taxes or fees (if applicable) will be displayed before payment.
- Refunds: Refund requests for canceled orders/services will be evaluated case-by-case, in line with our policies.
5. Intellectual Property
- All content (logos, text, images, etc.) on our website and materials is owned by MT Group and protected under copyright laws.
- Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.
6. Cancellations & Modifications
- Restaurants: Delivery/takeaway orders can be canceled before preparation begins.
- Salon Services: Cancellations within [X hours] of booking may incur a fee.
- Reservations: Late arrivals beyond [X minutes] may result in forfeiture of slots.
7. Limitation of Liability
MT Group is not liable for:
- Indirect, incidental, or consequential damages (e.g., loss of profits, data).
- Service interruptions due to technical issues, force majeure, or third-party errors.
- Allergies or health issues arising from food consumption (customers must disclose dietary restrictions).
8. User-Generated Content
- Reviews, feedback, or comments shared on our platforms must be truthful and respectful.
- We reserve the right to remove content that is abusive, false, or violates Islamic ethics.
9. Governing Law & Disputes
- These terms are governed by Bangladeshi law.
- Disputes will first be resolved amicably. If unresolved, they will be settled in Bangladeshi courts.
10. Amendments
We may update these terms periodically. Revised versions will be posted on our website with a new “Last Updated” date. Continued use of services constitutes acceptance of changes.
11. Contact Us
For questions or concerns regarding these Terms & Conditions, contact:
MT Group
Email: [support@mtgroupbd.com]
Address: [Insert Registered Office Address, Bangladesh]
Phone: [Insert Customer Service Number]
MT Group operates with integrity, aligning our practices with Islamic values and community trust. Thank you for choosing us as your partner in service and care. 🌟
These Terms & Conditions are effective as of [Insert Date].