1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact details (email, phone number, address), payment information, and preferences when you place orders, book services, or create accounts.
- Non-Personal Information: Browser type, device details, IP address, and usage data (e.g., pages visited, time spent) collected via cookies and analytics tools.
- Voluntary Data: Feedback, reviews, or survey responses you provide.
2. How We Use Your Information
Your data helps us:
- Process orders, reservations, and service bookings.
- Improve our services, menus, and customer experience.
- Send updates, promotions, or newsletters (with your consent).
- Respond to inquiries, complaints, or requests.
- Comply with legal obligations and Islamic ethical standards.
3. Sharing Your Information
We respect your privacy and do not sell your data. However, we may share information with:
- Trusted Partners: Third-party vendors (e.g., payment processors, delivery services) essential to fulfilling your requests.
- Legal Authorities: When required by law or to protect our rights, safety, or property.
- Business Transfers: In case of mergers, acquisitions, or restructuring.
4. Data Security
We prioritize the security of your information through:
- Encryption: Secure protocols (SSL) for online transactions.
- Access Controls: Restricted access to personal data.
- Regular Audits: Monitoring systems to prevent breaches.
While we strive for protection, no digital platform is 100% secure. Please safeguard your account credentials.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Withdraw consent for data processing (where applicable).
To exercise these rights, contact us at [privacy@mtgroupbd.com].
6. Cookies & Tracking
Our website uses cookies to enhance user experience. You can manage preferences via your browser settings. Note that disabling cookies may limit site functionality.
7. Third-Party Links
Our website may link to external sites (e.g., social media, payment gateways). We are not responsible for their privacy practices. Review their policies separately.
8. Policy Updates
We may update this policy to reflect changes in services or regulations. Revised versions will be posted on our website with a new “Last Updated” date.
9. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, reach out to:
MT Group
Email: [privacy@mtgroupbd.com]
Address: [Insert Registered Office Address, Bangladesh]
MT Group operates with integrity, aligning our practices with Islamic values and community trust. Thank you for choosing us as your partner in service and care. 🌟